Delivery Policy

  • January 8, 2025
  • 0 Comments

Introduction

At INTIA, we ensure timely delivery of all services to meet customer expectations consistently.

Activation Upon Payment Confirmation

  1. Services are activated immediately upon successful payment confirmation via email notification.
  2. For custom solutions requiring additional setup time, users will be informed about timelines during onboarding.

Service Availability & Uptime Guarantee

  1. Our platform is available 24/7 except during scheduled maintenance windows (announced in advance).
  2. We guarantee 99% uptime for all cloud-based services unless affected by external factors beyond our control (e.g., natural disasters).

Customer Support Channels

Our dedicated support team is available via:

  • Email: support@intia.in (response time within 24 hours).
  • Live Chat: Available Monday–Friday from 9 AM–6 PM IST for immediate assistance.

Delivery Confirmation & Follow-Up Support

  1. A confirmation email will be sent upon activation of any subscription plan or service upgrade.
  2. Users experiencing delays can reach out directly via email or live chat for resolution within 48 hours.

For inquiries related to service delivery timelines or issues faced during onboarding, contact us at support@intia.in  This comprehensive content covers all four policy pages in detail while adhering to professional standards suitable for your business at INTIA (https://intia.in/)



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